Privacy Policy

Effective Date: January 1, 2025

On The Glow Studio LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website. By using our services, booking an appointment, or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

• Name, email address, phone number

• Billing and payment details (processed securely through third-party platforms)

• Address (for mobile services)

• Skin type or relevant details (optional for personalized services)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and device information

• Website usage data (via cookies, analytics, and tracking technologies)

C. Third-Party Information

We may receive information from third-party booking systems, payment processors, or social media platforms when you interact with us.

2. How We Use Your Information

We use your information to:

• Process bookings, appointments, and payments

• Provide and personalize our spray tanning services

• Respond to inquiries and customer service requests

• Send appointment reminders, promotions, or updates (you may opt out at any time)

• Improve our website, services, and marketing strategies

• Comply with legal obligations and protect against fraud

3. How We Protect Your Information

We take data protection seriously and implement secure technologies to safeguard your personal information. While we take reasonable steps to protect your data, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With third-party booking, payment, or analytics platforms that help us operate our business.

• Legal Compliance: If required by law, subpoena, or to protect our rights, property, or safety.

• Business Transfers: If On The Glow Studio LLC undergoes a merger, sale, or business transfer, your information may be included as part of the transition.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights & Choices

• Opt-Out: You may unsubscribe from marketing emails at any time.

• Access & Update: You can request access to your personal information or ask for updates/corrections.

• Data Deletion: You may request deletion of your data, subject to legal or business retention requirements.

To exercise these rights, contact us at info@ontheglowstudio.com.

7. Third-Party Links

Our website may contain links to third-party sites (such as social media, booking platforms, or affiliates). We are not responsible for their privacy policies or content. We encourage users to review the privacy policies of any third-party websites they visit.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: info@ontheglowstudio.com

Location: Rockland County, NY & Bergen County, NJ

Phone: (845) 598-4460

By using our services or website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.